Skip to main content
Lifeline Program for Low Income Consumers

445 12th Street SW
Washington, DC 20554

(800) 234-9473

Get Directions

Contact Information

Main
(800) 234-9473

Who We Are

The Lifeline Program is a federal program that provides support to telecommunications companies that in turn offer discounts to millions of eligible consumers.  The Lifeline program provides a discount on phone service for qualifying low-income individuals to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services. 



The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. Consumers with proper proof of eligibility may be qualified to enroll.  To participate in the program, consumers must have an income that is at or below 135% of the federal Poverty Guidelines or participate in a qualifying state, federal or Tribal assistance program.

See Lifeline  for more information, or call the Federal Communications Commission at 888-225-5322. 



Apply for Lifeline through your local telephone company or designated state agency.  To locate a Lifeline provider in Virginia, go to  http://www.fcc.gov/lifeline

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Nationwide

Cost & Payment Methods

Fee Structure
Fixed Fee

Age Requirements
No Age Requirement
Family
No
Other Eligibility Criteria
Call for income restrictions and other eligibility requirements

Available 24/7
No

Intake Process
Call for information; visit the website
Self Refer
Yes
Provider Refer
Yes